A chat is one unique interaction with the chatbot. So, for example, 1000 chats means, 1000 unique users can interact with that chatbot.

Nope, using SmatBot’s platform one can easily build a chatbot with a few clicks and no prior coding experience.

You can always contact us at info@smatbot.com regarding any sort of custom requirements which are not in your plan or you can subscribe to our enterprise plan for custom solutions.

SmatBot can be integrated with Zapier, Google Sheets and Tawk.to. SmatBot is also integrated with 5+ CRMs and more under development.

You can engage with your website visitors in real-time or switch to live chat whenever smatbot is unable to answer their query.

You can connect your smatbot to your WhatsApp business API and automatically engage your customers..

Bot can fetch the response from external sources like your own backend or 3rd party APIs to show dynamic data. Use cases include Order tracking, Employee leaves left etc.

Yes, Once your current plan is expired you can upgrade or downgrade as you wish. Although, if you wish to change before your current plan is expired, your previous plan will be revoked and you will be put on a new plan. You can also contact us at info@smatbot.com for custom pricing solutions.

Currently, we don’t offer any refunds as we offer a FREE trial to evaluate the bot’s performance before the customer subscribes to a paid plan.

Drop a mail to info@smatbot.com with your questions and our team will get back to you by the time you finish your coffee.